Return Policy


At Bell Feed Company, We are dedicated to providing the freshest and highest-quality hay for small pets like rabbits, guinea pigs, chinchillas, and other hay-loving animals. Each order is personally hand-packed with love and care to ensure that our customers receive a premium product that hasn't spent time on the shelf.

Returns & Refunds Due to our commitment to quality and freshness, we cannot accept physical returns of our feed products. This policy helps us guarantee that every customer receives only the best, personally packed hay that meets our high standards.

Customer Satisfaction We value customer satisfaction and are happy to work with you to resolve any issues you may have. If for any reason you are unsatisfied with your order, please reach out to us. We offer full refunds or alternative solutions to meet your needs.

Donations If you no longer need the hay after it arrives, we encourage you to donate it to a friend, family member, or anyone in need so that it can still benefit small pets.

Thank you for choosing Bell Feed Company. We appreciate your trust and are committed to providing top-quality feed for your small pets.